Minimum detail
Describe the issue first and avoid sending complete financial records or private browsing histories.
Information in a contact message
If you email the configured contact address, the message includes the sender address and whatever text or attachments you choose to provide. Send only information needed to describe a website question. You do not need to submit an account password or identity document.
An enquiry may require the page path, approximate time and browser details to understand the issue. A redacted screenshot can be helpful when a display problem cannot be described clearly. Keep unrelated personal and financial data out of it.
The website does not provide an account-registration or payment form. This notice does not describe data handling by a separate gaming or payment provider. Review that provider’s own notice before disclosing information there.
Control what you share
Sensitive attachments
Hide identifiers, codes and account details. A general content enquiry does not require a full identity document.
Access and deletion questions
Ask about a message you previously sent by referring to its date and subject. Do not expose more data merely to identify the enquiry.
Privacy questions and limits
For questions about information in your correspondence, contact [email protected]. Specify the message concerned and the action requested. No fixed retention duration, technical tracking inventory or guaranteed deletion time is asserted here.